Customer records that stay useful
Find previous service history, family context, contact details and pending work quickly when customers return to the center.
- Searchable customer history
- Family-linked records
- Repeat-service visibility
Built for everyday eSevai operations
eSevai center CRM for customers, documents and service delivery
Replace scattered registers and status notes with a connected workflow for customer service, document collection, billing and application follow-up.
eSevai CRM · eSevai center management software · Tamil Nadu service center CRM
Practical capabilities
A clearer way to manage daily service work
Service-wise document collection
Show the documents needed for each configured service and keep collected files aligned with the correct customer and workflow.
- Configurable service master
- Required-document guidance
- Document workflow controls
Clear updates from request to completion
Track applications, payments, balances and customer communication from initial enquiry through final delivery.
- Application status tracking
- Receipts and balances
- WhatsApp-ready customer updates
Connected workflow
From first request to completed service
Keep ownership, documents, payments and customer updates visible at every operational stage.
- 1Create or find the customer
- 2Choose the eService workflow
- 3Verify and collect documents
- 4Record payment and update status
Common questions
About eSevai Center CRM
Is eZ Tech CRM an official government portal?
No. eZ Tech CRM is an independent business operations product from Eazy Net. It does not represent or replace any government portal.
Can a center configure its own services?
The platform supports service, document and workflow configuration so a center can organise the services it actually provides.
eZ Tech CRM is independent business software by Eazy Net and is not affiliated with, endorsed by or presented as an official government portal.
Ready to organise your center?